All of us do things every day that we simply take for granted — opening and closing a door, walking, talking, picking up objects, playing and just enjoying life. For many individuals with disabilities, these tasks are only possible with assistive technology. Wheelchairs are examples of assistive products that, to some degree, have an unpleasant emotional impact. Their design is predominantly cost-based and often fail to meet the functional demands of the user. In today’s technological world, wheelchairs might be the only product designed without customer input – and designed by people who never use the product.
I totally agree with the above. Who wants to be in a wheelchair or use an arm support that looks like it has come out of the middle ages? There does need to have customer input!